As the news surrounding COVID-19 evolves, my priorities remain the same — to support you in your mental health care and to make that support accessible and affordable. Starting on Tuesday March 23rd, I will be offering telehealth (https://doxy.me/orlandodeleon ) as an option for sessions, as a way to keep everyone, especially any one vulnerable or vulnerable in your household, safe and healthy. The information below addresses "teletherapy,” what telehealth platform I use in my practice and insurance.
What is Teletherapy?
Teletherapy is the online delivery of mental health therapy services via HIPPA compliant high-resolution, live video conferencing. Teletherapy sessions are very similar to mental health sessions with one major exception. Instead of sitting in the same room, clients and therapists interact via live video.
During therapy sessions, the client and therapist can see, hear, and interact with one another in real time, using webcams, headsets, and a live, synchronous online environment.
If you’ve ever used Skype on your computer or FaceTime on your iPhone, you’ve used a similar type of technology.
The actual therapy is the same as the therapist would deliver face-to-face, only psychotherapy is done via computer, tablet or smart phone. I will still be using traditional evidence-based psychotherapy techniques and activities and deliver high-quality personalized service.
Access to my Telehealth Platform
My telehealth platform is https://doxy.me/orlandodeleonand upon scheduling our first session, I will email or text you the password. You may access the platform by: Desktop or Laptop: Chrome, Firefox, and Safari Android tablet or mobile phone: Chrome Apple tablet or mobile phone: Safari
NO APP OR SPECIAL SOFTWARE TO DOWNLOAD OR LEARN TO USE.
When you click on the link, it will bring you to a “virtual waiting room”. It will ask you to enter your name and it will also have info on the quality of your connectivity. Once I log in, we start our secure HIPPA compliant session!
Please visit this article before your first telehealth session for more information about my telehealth platform: https://doxy.me/patients
Telehealth & Insurance Company Policies
It appears, at this time (March/April 2020), insurance plans are moving to covering telehealth without any barriers, even if not initially a plan benefit. However, I do encourage you to reach out to your specific plan and ask the following questions: 1. Based on recent developments regarding COVID-19, will telehealth be a covered service for outpatient mental health visits? (If they ask for a CPT code, you can tell them 90837) 2. Do I have a separate deductible for telehealth visits? 3. Do I have a different copay applicable to telehealth visits? While I am hoping this can be a smooth transition insurance wise to telehealth, I do ask that you call to inquire about the above to confirm telehealth coverage as I cannot guarantee coverage and any amount not covered will be your responsibility. However, as many of you have gotten to know me, I am more than happy to problem solve with you any coverage concerns or issues. I accept payment at time of service through either of the options below or I can take your card over our secure connection prior to starting session. Paypal: paypal.me/ofdeleonlcsw Venmo: @ofdeleon.lcsw (be sure to check PRIVATE)